Saturday, September 12, 2009

According to Paypal, Ullja is Not Entitled to a Refund

Today an Etsy seller reported that Paypal sided with her after she refused to refund Ullja's purchase.

Ullja Kuntze has been purchasing items from dozens, if not hundreds, of artisans on Etsy and other venues and has either canceled the sale or returned the item if it is shipped to her. Since Ullja's sole purpose in making the purchases is to obtain the seller's name and address from the Paypal invoice, sellers are under no obligation to issue a refund if the purchased items are shipped.

Ullja Kuntze has established a pattern of Paypal account abuse, of which Paypal is now aware. If you shipped something to her, you can keep her money whether she returns the item or not

Here's what you need to know:
show delivery confirmation and refusal of the package.
show the blog http://handmadeartisanfraud.blogspot.com
show the website http://ulljas.com

Paypal stated that refusing a package is not a valid reason to file a complaint against a seller. Now that they know who Ullja Kuntze is, she is calling attention to herself by filing complaints with Paypal to get refunds from her phishing expeditions.